Privacy Policy
Effective Date: March 31, 2026
1. Introduction
Welcome to CloudVectra LLC (“CloudVectra,” “we,” “us,” or “our”). We operate cloudvectra.com and related pages, subdomains, and services (collectively, the “Site”).
This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit or use our Site, communicate with us, or otherwise interact with us.
2. Information We Collect
We may collect personal information directly from you, automatically through your use of the Site, and from third parties.
2.1 Information You Provide
You may provide personal information when you complete forms on our Site, request a demo, subscribe to updates, attend events or webinars, communicate with us, or otherwise contact us. This information may include your name, company name, job title, business email address, phone number, mailing address, and any other information you choose to provide.
2.2 Information Collected Automatically
When you access or use our Site, we and our service providers may automatically collect certain information about your device and your interactions with the Site. This may include IP address, browser type, device type, operating system, pages viewed, links clicked, referring pages, timestamps, and similar usage information.
2.3 Information from Third Parties
We may receive personal information from third parties such as business partners, event sponsors, service providers, and publicly available sources, including professional networking platforms and business directories.
3. How We Use Information
We may use the information we collect for the following purposes:
- To provide, operate, maintain, and improve the Site and our services.
- To respond to inquiries, provide support, and communicate with you.
- To send administrative, transactional, and service-related communications.
- To analyze Site usage, monitor performance, and improve functionality.
- To protect against fraud, misuse, unauthorized access, and security incidents.
- To comply with applicable legal and regulatory obligations.
- To send marketing communications, where permitted by law and consistent with your choices.
4. Legal Basis for Processing
Where required by applicable law, we process personal information on the basis of consent, contract performance, legitimate interests, and compliance with legal obligations.
5. Sharing of Information
We may share personal information with service providers that perform services on our behalf, including hosting, analytics, security, communication, and customer support services.
We may also disclose personal information to our affiliates, professional advisors, and legal authorities where required by law or where we believe disclosure is necessary to protect our rights, users, property, or business.
We do not sell personal information.
6. Cookies and Tracking Technologies
We and our service providers use cookies and similar technologies to operate the Site, enhance user experience, understand usage patterns, and support security and analytics functions.
We use Google Analytics to understand how visitors use our Site. Google Analytics may collect information such as your IP address, browser and device information, pages visited, time spent on pages, and referring pages.
We use hCaptcha to help protect our forms and systems from spam, abuse, and automated attacks. hCaptcha may collect technical information such as IP address, browser and device data, and related usage data for security and fraud prevention purposes.
You may control cookies through your browser settings. If you disable certain cookies, some features of the Site may not function properly.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, tax, or regulatory requirements, resolve disputes, and enforce our agreements.
8. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to object to or restrict certain processing.
You may also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in those communications or by contacting us at privacy@cloudvectra.com.
10. International Data Transfers
Your information may be transferred to and processed in the United States and other countries where we or our service providers operate. Where required by applicable law, we implement appropriate safeguards for such transfers.
11. Children’s Privacy
Our Site is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date above.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@cloudvectra.com.